No pandemic airline refund, B.C. tribunal principles – Transportation


The flight from Vancouver to Germany was supposed to have left before Xmas 2021 | shaunl/E+/Getty Pictures

A male who booked a vacation flight from Vancouver to Germany is not entitled to a refund after the B.C. Civil Resolution Tribunal ruled not travelling for the duration of the pandemic was a particular choice.

According to the ruling, Hamid Seyed Alamolhoda experienced booked a return flight with Lufthansa on Oct. 31, 2021. At a charge of $1,760, it was set to go away right before the Xmas holiday seasons.

But as the COVID-19 pandemic made, Alamolhoda grew anxious and selected to cancel the flight reservation.

In accordance to tribunal vice chair Andrea Ritchie’s Sept. 21 selection, “Alamolhoda suggests most of the outlets in Germany have been closed, and he was intended to go on a holiday break, not to a ‘ghost town.’”

Lufthansa claimed Alamolhoda purchased a non-refundable ticket and it already provided a refund of the unused taxes.

Alamolhoda, on the other hand, sought compensation of $1,510, the unrefunded harmony of the ticket.

In his ruling, Ritchie uncovered it was Alamolhoda’s “choice” to terminate the reservation, and that the final decision was “based on holiday tastes, not centered on any COVID-19 travel constraints.”

Ritchie claimed Alamolhoda denied scheduling a non-refundable ticket but offered no proof. Lufthansa, on the other hand, furnished the tribunal with its internal reservation file and fare policies displaying the ticket was non-refundable.

Ritchie dismissed the assert, indicating Alamolhoda had the selection of re-booking his trip anytime within a year of the initial flight date with no modify service fees.

Lufthansa said the person elected to terminate the ticket in any case.

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